Equipment Repair

So far, more than 3,800 sets of DOWA brand equipment have been sold all over the world.

About after-sale service|, Dowa Heat Treatment Technology Co., Ltd. currently has after-sale service locations in Japan (5 locations), the United States, Thailand and Indonesia. Similarly, in Kunshan DOWA, we also set up a department to provide after-sales service.

At Dowa Heat Treatment, the service and maintenance department is called "Plant Engineering", which means "Plant Engineer", and takes care of any heat treatment problems for customers.

"From emergency maintenance to preventive maintenance" is the company's service tenet. We will provide customers with appropriate equipment update solutions with newer technologies.

After-sales service

Provide customers with daily equipment maintenance and regular maintenance support and suggest maintenance and improvement programs.

Take full advantage of the heat treatment equipment in the Technical Center for maintenance training.

Realize the supply of maintenance products, from Japanese imports to localization.

After-sales service email:

Industrial Furnace Manufacturing Department Email: suyj@dowa.com.cn

E-mail of Heat Treatment Processing Department: wucw@dowa.com.cn

Heat Treatment Processing Services

Kunshan DOWA has introduced advanced environmental protection and energy-saving technologies from DOWA Group, which can not only set and select appropriate heat treatment conditions and equipment for customers, but also supply domestic maintenance parts required after the introduction of equipment, as well as provide services including regular maintenance. , to ensure the stable operation of the equipment after-sales service.

Set up technology research and development center

Carburizing, gas soft nitriding surface test treatment can be carried out according to customer requirements, and appropriate heat treatment conditions can also be suggested to customers

Surface finish inspection/analysis/evaluation of heat-treated parts is possible

Cooperate with authoritative universities. Joint research and development of surface treatment technology

Make full use of the equipment in the technical center, and train customer employees on equipment operation/inspection before equipment introduction

Set up heat treatment lectures/training, and carry out deeper technical education including basic knowledge education of heat treatment

Set up the device

Analytical Instruments